At pinoycasino, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a pinoycasino player under Philippine law.
Here's a quick overview of how pinoycasino handles your data. These highlights don't replace the full policy below — please read the complete document for all the details.
pinoycasino processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations issued by the National Privacy Commission (NPC).
pinoycasino does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used only to operate and improve the pinoycasino platform.
All data transmitted between your device and pinoycasino is protected by 256-bit SSL/TLS encryption. Your account credentials, payment details, and personal information are secured at every layer.
As a pinoycasino player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing. We take these rights seriously.
pinoycasino uses cookies to keep your session active, remember your preferences, and analyze platform performance. You can manage cookie preferences through your browser settings at any time.
pinoycasino may be required to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine regulatory bodies as required by law. We will always act within our legal obligations.
This Privacy Policy applies to all personal data collected and processed by pinoycasino in connection with your use of the pinoycasino website, mobile platform, and related services. By using pinoycasino, you acknowledge that you have read and understood this Privacy Policy.
1.1 pinoycasino ("we," "us," "our") is committed to protecting the privacy and personal data of all players and users of the pinoycasino platform ("you," "your"). This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal data.
1.2 This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines ("NPC").
1.3 This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the pinoycasino platform. By registering an account or using any pinoycasino service, you consent to the data practices described in this Privacy Policy.
1.4 pinoycasino acts as the Personal Information Controller (PIC) in respect of the personal data you provide to us. We are responsible for ensuring that your data is processed lawfully, fairly, and transparently.
2.1 Registration & Identity Data. When you create a pinoycasino account, we collect: full name, date of birth, nationality, gender, residential address, email address, and mobile phone number. This information is required to verify your identity and comply with our Know Your Customer (KYC) obligations.
2.2 Identity Verification Documents. To comply with PAGCOR regulations and anti-money laundering requirements, pinoycasino may collect copies of government-issued identification documents (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID), proof of address, and proof of payment method ownership.
2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the pinoycasino platform. We do not store full payment card numbers. Payment method details (e.g., GCash mobile number, bank account details) are collected solely for the purpose of processing transactions.
2.4 Gaming Activity Data. We collect records of your gaming activity on pinoycasino, including games played, wagers placed, wins and losses, session duration, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory compliance.
2.5 Technical & Device Data. We automatically collect certain technical data when you access pinoycasino, including: IP address, device type and operating system, browser type and version, unique device identifiers, and geolocation data (country/region level).
2.6 Communications Data. We retain records of communications between you and pinoycasino, including live chat transcripts, email correspondence, and support ticket history. This data is used to resolve disputes, improve our support services, and maintain records as required by law.
2.7 Marketing Preferences. If you opt in to receive marketing communications from pinoycasino, we collect your communication preferences and records of marketing interactions (e.g., email opens, promotional offer redemptions).
3.1 Directly from You. Most of the personal data we hold is provided directly by you during the account registration process, KYC verification, deposit and withdrawal transactions, and when you contact our support team.
3.2 Automatically. We collect technical and device data automatically through cookies, web beacons, and similar tracking technologies when you access and use the pinoycasino platform. See Section 7 for more details on our cookie practices.
3.3 From Third Parties. We may receive personal data about you from third-party identity verification providers, payment processors, fraud detection services, and regulatory databases, where permitted by applicable law and necessary for our compliance obligations.
4.1 pinoycasino uses your personal data for the following purposes:
4.2 pinoycasino will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or as otherwise permitted by applicable law.
5.1 pinoycasino processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
6.1 Regulatory Authorities. pinoycasino is required by law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies upon lawful request or as mandated by applicable regulations.
6.2 Service Providers. We engage trusted third-party service providers to assist in operating the pinoycasino platform. These include payment processors, identity verification providers, cloud hosting services, customer support platforms, and fraud detection services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
6.3 Game Providers. Certain game content on pinoycasino is provided by third-party game studios. Limited technical data (such as session tokens and game results) may be shared with these providers solely for the purpose of delivering the gaming experience. Game providers are not permitted to use this data for their own independent purposes.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of pinoycasino's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
6.5 No Sale of Data. pinoycasino does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment.
6.6 Legal Proceedings. We may disclose your personal data where required to do so by a court order, subpoena, or other legal process, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of pinoycasino, our players, or the public.
7.1 pinoycasino uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the platform, maintain session security, and analyze platform performance.
7.2 Types of Cookies We Use:
7.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the pinoycasino platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
8.1 pinoycasino retains your personal data for as long as your account remains active and for such additional period as is necessary to comply with our legal and regulatory obligations.
8.2 Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
8.3 Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the AMLA and applicable tax regulations.
8.4 Support Communications: Customer support records are retained for a period of three (3) years from the date of the last interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
8.5 Marketing Data: Marketing preference data and communication records are retained until you withdraw your consent or request deletion, subject to any overriding legal retention requirements.
8.6 Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
9.1 pinoycasino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
9.2 While pinoycasino takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your pinoycasino login credentials and for notifying us immediately if you suspect unauthorized access to your account.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pinoycasino will notify the National Privacy Commission and affected players in accordance with the timelines and requirements prescribed by the Data Privacy Act and NPC regulations.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pinoycasino:
10.2 To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this Privacy Policy. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act.
10.3 Please note that certain rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain, or data that is necessary to resolve an ongoing dispute.
11.1 The pinoycasino platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.
11.2 If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on pinoycasino, please contact our support team immediately.
Age Restriction: pinoycasino is a 21+ platform. We take underage gaming seriously and employ age verification procedures at registration and during KYC review. Gambling is addictive. Know when to stop.
12.1 pinoycasino primarily processes and stores personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in other countries — for example, where we use cloud infrastructure or third-party service providers with operations outside the Philippines.
12.2 Where personal data is transferred outside the Philippines, pinoycasino ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual data protection clauses, adequacy assessments, or other mechanisms approved by the National Privacy Commission.
12.3 By using the pinoycasino platform, you consent to the transfer of your personal data as described in this section, subject to the safeguards described above.
13.1 pinoycasino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision will always be displayed at the top of this page.
13.2 Where changes are material, pinoycasino will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
13.3 Your continued use of the pinoycasino platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
14.1 pinoycasino has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact our DPO directly.
14.2 You may reach the pinoycasino Data Protection Officer by email at: [email protected]
14.3 For general support inquiries, you may also contact our customer support team at: [email protected]
14.4 If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official website.
This Privacy Policy was last reviewed and updated in May 2026. pinoycasino recommends that all players review this policy periodically. The most current version will always be available at pinoycasino.club/privacy-policy.
Your data is safe with us. Now that you know how pinoycasino protects your privacy, log in and enjoy a secure, fair, and exciting gaming experience built for Filipino players.
21+ only. Play responsibly. PAGCOR regulated. Gambling is addictive. Know when to stop.